Who we are
Bhraman Ltd provides travel management, destination management, experiences, events, guided and private touring, and ground transport services. For data-protection enquiries, contact info@bhraman.co.uk.
Company number 07382791 · Registered in England and Wales
Registered office: Suite 1, 3rd Floor, Kalam House, 252–256 Romford Road, London E7 9HZ, United Kingdom
Information we may collect
- identity and contact details such as your name, email address, telephone number and postal address;
- booking information, travel dates, preferences, passenger details and service requirements;
- information needed to arrange accessibility, dietary or other special requirements where you choose to provide it;
- payment and transaction information, noting that payment processing may be handled by specialist payment providers;
- communications with us and records of enquiries; and
- technical information such as IP address, browser or device information and website usage data where collected through permitted cookies or analytics.
Why we use personal information
We use personal information to respond to enquiries, prepare quotations, make and service bookings, coordinate suppliers, take payment, provide customer support, keep appropriate business records, protect our systems, comply with legal obligations and, where permitted, improve our services.
Our lawful bases
Depending on the activity, we may process information because it is necessary to perform a contract or take steps at your request before entering one, because we have a legal obligation, because we have a legitimate business interest that does not override your rights, or because you have given consent.
International transfers
Travel arrangements can require information to be sent to suppliers outside the UK. Where data-protection law requires safeguards for an international transfer, we take appropriate steps or rely on a permitted transfer mechanism.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including booking administration, accounting, legal, tax, fraud-prevention and dispute-resolution requirements.
Marketing
We do not sell your personal information. Where we send optional marketing, you can unsubscribe at any time using the method provided in the communication or by contacting us.
Your rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct, erase or restrict use of your personal information, object to certain processing, request data portability, or withdraw consent.
To make a request, email info@bhraman.co.uk. You may also have the right to complain to the UK Information Commissioner's Office.
Security
We use reasonable organisational and technical measures designed to protect personal information. No internet or email transmission can be guaranteed to be completely secure.
Cookies and analytics
Our use of cookies and similar technologies is explained in the Cookies Policy. Non-essential cookies should only be used in accordance with the consent choices presented on the website.
Changes to this policy
We may update this policy when our services, website or legal requirements change. The current version will be published on this page.
